Log in with email OTP
Email one-time password (OTP) login lets you sign in with your email address and a code that ApplySG emails to you. Backoffice users on all four portals can use it to process submissions. Applicants on the ApplySG Portal can use it as an alternative to Singpass and Corppass.
Feature availability: Email OTP login is in Beta.
Who this applies to
- Audience: Backoffice officers who process submissions, and applicants on the ApplySG Portal.
- Access required: An email address on a whitelisted domain. Whitelisted domains include
.gov.sgand other approved domains. To add your domain, submit a request at ApplySG email domains. - Assumed knowledge: None.
Log in as a backoffice user
- On the login page, select Email login.
- Enter your email address and select Next.
- Open the OTP email in your inbox. The OTP is valid for 5 minutes. If the email does not arrive, check your spam or junk folder, then select Resend OTP.
- Enter the OTP and select Verify.
You go to the backoffice dashboard, or to the page that you originally asked for.
Email OTP for applicants
Applicants on the ApplySG Portal can log in with email OTP. Any valid email address works, because there is no email domain restriction. The applicant’s email address is their account identifier and cannot be changed after registration.
Constraints and limitations
| Constraint | Detail |
|---|---|
| Backoffice scope | Email OTP is for processing submissions only. It does not give access to the Builder, closed invitations or Export Data. For these, sign in with TechPass or WoG Entra ID. |
| Applicant portals | Applicants can use email OTP on the ApplySG Portal only. |
| Domain whitelist | Backoffice users need an email address on a whitelisted domain. |
| Account identifier | An applicant’s email address cannot be changed after registration. |
Related features
- Login methods: the sign-in methods for each portal.
- Troubleshooting: fix sign-in problems.
