My subscribers

This area allows you to view all Internet and Intranet subscribers who subscribed successfully to all topics within your projects. This page displays the following information:

• Date
• Project name
• Agency
• Topic subscribed
• Project description
• Status - Subscribed, Unsubscribed, Respond to request, Rejected
• Action

Note:

• You can do sorting of columns for date, project name, agency, topic subscribed, project description and status.
• You can do Search subscribers based on project name, topic subscribed, project description.

The following status includes:

• Respond to request – The status where the publisher respond to subscribers request for access to the approval topics. The publisher can Approve to allow subscription or Reject to deny the subscription. For non-approval topic publisher won’t receieve the request for approval
• Subscribed – The status where the publisher approves the subscriber requests
• Rejected – The status where the publisher rejects the subscriber requests
• Unsubscribe - The status where the publisher removed the subscriber
• Subscribed - The status where the publisher Resubscribe an inactive subscription.

Respond to request:

Note:

• After subscriber subscribes to a topic, publisher will receive the Respond to request.
• The topic is removed from My subscribers page when Subscriber Withdraw the request.

Step 1: Navigate to My subscribers page on the left side navigation bar and select the project with Respond to request status.

Step 2 Click under the Action column.

Step 3: Click Respond to request. A new pop-up window appears showing the details of the project.

Step 4: Click Approve and the status changed to Subscribed.

Step 5: Otherwise, click Reject. A new pop-up window appears showing the reason to subscribers, for rejecting the request.

Step 6: Click Confirm and the status changed to Rejected.

Unsubscribe:

Note: Publisher can remove the subscriber, the status of the topic will be change to Unsubscribed.

Step 1: Navigate to My subscribers page on the left side navigation bar and select the project with Subscribed status.

Step 2 Click under the Action column.

Step 3: Click Unsubscribe.

Step 4: A new pop-up window appears showing remove subscriber, click Unsubscribe.

Step 5: The status changed to Unsubscribe.

Step 6: Subscriber will receive email notification

Resubscribe

Note: Publisher can re-subscribe the inactive subscription, if subscriber sends request to publisher.

Step 1: Navigate to My subscribers page on the left side navigation bar and select the project with Unsubscribed status.

Step 2 Click under the Action column.

Step 3: Click Resubscribe .

Step 4: In Resubscribe pop-up window, click Subscribe.

Step 4: The status changed to Subscribed.

Step 5: Subscriber will receive email notification.